When you can’t afford to wait for your device to be exchanged, let HP Hardware Next Business Day Exchange get you back up and running as quickly as possible. You’ll get remote technical assistance to help you resolve problems. Then, if needed, we’ll ship you a replacement unit within the next business day – along with a prepaid waybill to ship back your defective unit.

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Get a replacement unit the next business day

HP provides quick replacement of your failed hardware unit the day after it goes down, if the problem can't be resolved remotely.
Offers a convenient, cost-saving alternative to onsite hardware repair for your HP product for 4 years. HP external Monitor excluded.
Increase the return on your HP hardware investments and enjoy peace of mind. The longer the service plan you choose, the more reliable support you can expect from HP.

Freight costs paid by HP

HP provides packaging materials for shipment of your defective product and pays for shipping costs both ways.

Cost-effective, reliable solution

A convenient and cost-effective alternative to onsite support, HP Hardware Next Business Day Exchange Service provides a fast and reliable service exchange for eligible products.